HP India — Dead pixel issue

Address:

Bangalore

My HP Laptop has developed dead pixels. Unfortunately for last over 10 days HP is not properly responding. They just made a statement that dead pixels are not covered under warranty, but they have certain policies as seen on their website that shows certain conditions like 3 pixels in 25mm area etc as criteria for warranty.

They are in no mood to support me. They have stopped responding to my mails and providing any further support.
Prospective buyers please make an informed decision about buying HP laptop. Their after sales service in India appears very poor to me.