HP India — Defective laptop

Address:New Delhi, Delhi, 110062

Hello HP, I had purchased HP pavilion x2-10-n 125tu from HP store computer land Nehru place Delhi on 15/1/16, from the first day I am facing issue of mute led and hang problems, two times your engineer visited my place for upgrade and download the drivers and software even Customer support also taken the remote session of my laptop and troubleshoot some steps but unable to resolve the problems, now I request you to please provide me replacement or refund my money because I am fed up with the service of HP and also suffer mentally harassments, So pls do needful asap.
tnx
Sandeep Kurra
[protected]
case I'd is [protected]
case I'd is [protected]
tnx
Sandeep Kurra
[protected]
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Hi Sandeep Kurra,

Thank you for choosing HP and addressing your concern to us. I am sincerely regret the inconvenience caused to you. I have escalated your case and responsible personnel will contact you on priority basis. Thanks!

I work for HP.If the information hasn’t solve your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit HP Support Forum( www.hp.com/supportforum ) for further help. Thank you for your support.

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