[Resolved] HP India — Defective product

vijaya sarathy

from Bengaluru, Karnataka

Address:

560062

I bought a HP-15-F215 dx NOTE BOOK ON 5TH APR, 15 and right from day one it is not working properly and it has touch pad problem and as well soft ware issue. Here in india the product is not supported and I cannot go to USA to get it repaired. HP in India hasve expressed their inability to help me. I am also contemplating to approach consumer form for redressal of my grievances. sarathy

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Aug 7, 2021

Complaint marked as Resolved

HP India customer support has been notified about the posted complaint.

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HP India Customer Care

Verified Support

Hi vijaya sarathy,

Thank you for choosing HP and addressing your concern to us. I am sincerely regret the inconvenience caused to you. Please send you name, contact number, Email address, laptop's SN to hpsupport.[protected]@hp.com, I will try to contact you as soon as I receive your information. Thanks!

I work for HP.If the information hasn't solve your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit HP Support Forum（ www.hp.com/supportforum ） for further help. Thank you for your support.