[Resolved] HP India — Delay in dispatching of gift

Ashu14r

Address:	110061
Website:	www.redemptionsupport.com

I bought hp pavilion laptop more than 1 month ago its almost 40 days now!
And i registered for my gift just after 2 days after buying done with payment my payment mode was online... It showed redemption due by 19 spetember it was registered on 15 august and confirmed on 18. Its 20 september already today makes me getting a bad feeling about this now...
Still gift is not dispatched. I mail them but they don't reply nowadays. I need serious help. Thanks

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Oct 25, 2016

Complaint marked as Resolved

HP India customer support has been notified about the posted complaint.

Verified Support

Sep 22, 2016

HP India Customer Care's response Dear Ashu14r,

I am sorry about the inconvenience you're facing. Please send us the redemption code or the unit serial number to hpsupport.[protected]@hp.com for us to assist you accordingly.

I am an HP employee. If the information hasn't solve your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit HP Support Forum (www.hp.com/supportforum) for further help. Thank you for your support.

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Comments

Pranav888

from Delhi, Delhi

I have purchased hp laptop on 23 October .Its been more than 45 days now but I still have not received my registered gifts .I have drop mail so many times .I tried messaging their number and also tried calling them but all in vain.I am seriously hurt by the poor service of hp .My gift has not been dispatched till now also.Please help ...