[Resolved] HP India — deskjet + deskjet gt 5820

Siddhartha Sanker Mukhopadhyay

from Kolkata, West Bengal

Address:

700059

I have purchased one deskjet + deskjet gt 5820 printer with serial no.-cn72k4g0b406bp on 02.09.2017. But at the time of color printing it was not not print as photo photo and also i test the clean cartidges from hp software it shows only cyan, magenta, light cyan, light magenta and black. But no such indication regarding yellow and light yellow. Resulting no such color print could not be done. Pl do something.

+1 photos

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Oct 14, 2017

Complaint marked as Resolved

HP India customer support has been notified about the posted complaint.

Sep 04, 2017

Updated by Siddhartha Sanker Mukhopadhyay no such action yet been taken by hp

Verified Support

Sep 12, 2017

HP India Customer Care's response Hi there,

My apologies on any inconvenience you may have experienced.
Please e-mail your contact number & the serial number of the unit along with this post as reference to hpsupport.[protected]@hp.com for us to assist.

Regards
HP Support Team