HP India — DOES NOT REPLACING MY BATTERY STILL IN WARRANTY

Address:Panipat, Haryana

I have a laptop HP-15D009TU bought on 17 june 2014. Yesterday i went to their customer care for replacemnet of battery as its not charging properly, firstly they refused to accpt it, then i called their customer care no and they told them to run a battery test and upgrade drivers and after that send the report. But today when i called them back again they said we have closed ur change request without even asking m. So pathetic customer care. i need to change my new battery they are doing so bcz tmrw is my last warranty date
Was this information helpful?
No (0)
Yes (0)
HP India customer support has been notified about the posted complaint.
Complaint comments 

Comments

i went to ur center on 15th june for replacemnt but today they are refusing to change it

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HP India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    38%
    Complaints
    4974
    Pending
    0
    Resolved
    1860
    HP India Phone
    +91 80 2612 9000
    +91 12 4234 6992
    HP India Address
    24, Salarpuria Arena, Adugodi, Hosur Road, Bangalore, Karnataka, India - 560030
    View all HP India contact information