HP India — eol product dispatched and no action

Bijoyaditya Chowdhury

Address:

India

1. 11th june i placed order for laptop at your online portal. Order no [protected]..
2. 15th june i got a mail from your mentioning that ordered product has reached eol hence you are initiating refund.
3. 16th june, i replied asking :why an eol product is shown on website as best sell category, however please send refund as i have bought a laptop from store based on your mail dated 15th.
4. With my surprise i received the eol product on 19th june and inform immediately to take it return and get me refund.
5. Since then no action taken from your side after no of mails exchanged.

Was this information helpful?

No (0)

Yes (0)

HP India customer support has been notified about the posted complaint.