HP India — extremely poor customer service from hp

Deepak_desraj

from Chennai, Tamil Nadu

Address:

Ahmedabad, Gujarat

Extremely poor, unprofessional and worst technical support you will come across. I have purchased spectre 502 and one of the worst product in market. For more than a week they keep on escalating the trouble and assurances they keep on fooling the customer. My sincerest of advice to all those interested in buying costly laptops with cheapest quality one should avoid hp.

Was this information helpful?

No (0)

Yes (0)

HP India customer support has been notified about the posted complaint.

Verified Support

Dec 11, 2019

HP India Customer Care's response Thanks for getting in touch.

Sorry to hear that and appreciate you bringing this to my attention.

Kindly email me your contact number with best reachable time, HP laptop serial number and previous HP case numbers if any.

I am an HP employee. If the information hasn’t solve your question, you can continue to post further questions or visit HP technical support website (www.hp.com/in)

Or

You could also write to us: hpsupport.[protected]@hp.com

Please visit HP Support Forum www.hp.com/supportforum for further help.

Thank you for your support

Dec 11, 2019

Updated by Deepak_desraj Extremely poor quality products sold by hp and worst technical support you will come across anywhere. I had purchased hp spectre which is under warranty and waiting for past 15 days to resolve the problem. The support is extremely lousy and sub standard with which you will run out of patience. They are good enough for cheap products but never ever think of purchasing high end products from hp. No one listens or bother about service leave as customer support
Sr no 5CD8143LHZ
Deepak
[protected]

Dec 11, 2019

Updated by Deepak_desraj Hp support or laptops are good enough for cheap paatri chaap products but not for premium and high quality products. The spare parts are not available and support is for namesake. If one comes in contact with them you will realize that worst comes worst service is at your disposal