HP India — faulty toner

ref online purchase of HP LaserJet Pro MFPM126nw and HP LaserJet P1008 1.5K Black Cartridge. Till date the newly supplier printer was working fine and then today when i removed the demo supplied cartridge and replaced with the new toner 88A it gives me a 10.10000 Supply memory error. HP help line expects me to visit a HP help centre in Mumbai or Pune while i am based in lonavala, after buying a Genuine HP product from HP website spending heavy on the new printer and toner i am left helpless with a faulty toner. over and above HP expects me to visit HP centre with a long list of documents and application letter as i have committed some crime. I have no time to pull out old invoices, print error reports and hand deliver to an other city not knowing how efficient will the service centre be with their help. the experience has been terrible and it leaves me with no reason to comeback to HP genuine or Non genuine as even a big company like yours cannot help me with smallest of problems on a brand new purchase. to get to the matter straight, i have been supplied a faulty toner and i need a new replacement at my desk.