[Resolved] HP India — fraud hp service centre in guwahati

Bishnu Saha

from Hojai, Assam

Address:

Dr B.K.Kakati Road, Ulubari, Guwahati-781007, Kamrup Metropolitan, Assam, 781007

I have made an advance payment of Rs 1000 for base enclosure and Rs 500 for service to one of Hp service center " IT WORKS" 104. DR B.K. KAKATI ROAD ULUBARI, GUWAHATI-781007 ON 5/8/19, but till today i have neither recieved any call nor i have got my parts from IT Works. Concern person name is Kalyan Kar. This guy is not receiving my call and the service centre is permanently closed. Its been 3 month. Kindly do the needful.

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Dec 26, 2019

Complaint marked as Resolved

HP India customer support has been notified about the posted complaint.

Verified Support

Nov 25, 2019

HP India Customer Care's response Hello Bishnu,

Thanks for getting in touch.

Sorry to hear that and I appreciate you bringing this to my attention.

I've forwarded the details to the team concerned they will connect with you asap.

I am an HP employee. If the information hasn’t solved your question, you can continue to post further questions or visit the HP technical support website (www.hp.com/in)

Please visit HP Support Forum www.hp.com/supportforum for further help.

Thank you for your support