HP India — Having issue with touch but no one is helping

My name is Jatin Harisinghani from Mumbai,
Ulhasnagar
I purchased a laptop from HP 15t-dw200 CTO

I am facing touch issue with the laptop since a week now and no one from HP is helping me
Today[protected] there was an technician visit from HP which is the second since I purchased the laptop and he did saw the issue in person and placed an order for screen replacement but as my laptop is from UAE now they are telling me to contact USA for the same, I am situated in India
My warranty is still active but why should I do this hassel, they just told me to contact and resolve the issue by myself
I paid 60k for the laptop this is the service I am getting, I called like ample of times but no one is there to help, and according to their attitude they don't want to replace the screen