HP India — HP 245 G8 Laptop

I have purchased a HP 245 G8 Laptop on 29.06.21 and within a week time started observing Blue Screen error. I have raised the first complaint on 07.07.21 vide case ID [protected]. The technical team assisted over phone and it was somehow solved for the time being. Again in the next 7-10 days the same problem started surfacing in the laptop. Hence a new complaint was lodged vide Case ID [protected]on 21.07.21. This time the system automatically started restarting and was running very very slow . Average boot time was 4 mins. This laptop was taken primarily for my Son's online classes and since the system started restarting multiple times hence he couldnt attend the classes. Today(25.07.21) one of the technician came named Rehman and re-installed the OS(Windows 10) and said this problem is resolved. Within 1 hour the blue screen error cropped again and system started restarting again. This is extremely disappointing since it is not only a harassment but also extremely downtrodden. I have already urged to the team to replace the laptop since the problem started happening within a week time and is falling in line with their replacement policy. Still they have not done it. They are wasting my time and energy and also my money. Need a quick replacement on this or else I will file a harassment case against them for such a poor resolution.