[Resolved] HP India — hp 3775 printer (serial no. cn68n2d0rz)

dbhalchandra

from Pune, Maharashtra

Address:

Kolhapur, Maharashtra, 416010

I have purchased a hp printer 3775 (Serial number cn68n2d0rz) watching the advertisement by hp on television. First printer given hell of a printing problem hence hp changed it under warranty with above mentioned serial number. Replaced printer working fine however noticed that ink print cartridge are very costly. Almost rs. 718/- per cartridge so rs. 1426/- per change. Being ink cartridge if your printing activity has a gap of 15 days these print cartridge will get dry & you have to buy new cartridge again so you cross the printer purchase price just buying three set of cartridge.
This is not at all user friendly model hp advertised. Hp must give buy offer & change it with user friendly laser printing model by taking the difference in price.

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Mar 22, 2019

Complaint marked as Resolved

HP India customer support has been notified about the posted complaint.

Verified Support

Feb 19, 2019

HP India Customer Care's response Hi there,

Thanks for getting in touch.

Sorry to hear that and appreciate you bringing this to my attention.

Please be informed that I could not pull up any details from this "CN68N2D0RZ"

Kindly email me your contact number, email address & correct HP unit serial along with previous HP case numbers if any. I'll get the issue fixed asap.

I am an HP employee. If the information hasn’t solve your question, you can continue to post further questions or visit HP technical support website (www.hp.com/in)

Or

You could also write to us: hpsupport.[protected]@hp.com

Please visit HP Support Forum www.hp.com/supportforum for further help.

Thank you for your support