HP India — Hp

Address:

Mumbai City, Maharashtra

Hi, Case ID number [protected]. It is very depressing to again go through the same process of case id generation, my problem hasnt been solved yet with my hp laptop which i have bought new. It is really troublesome when the case isnt kept on hold untill the issue is actually address and fulfiled. To start with I am stating all the problems found with the new laptop 1. The right side USB slot, both 1st and 2nd doesnt work 2. The card reader slot doesnt read the card. 3. The bluetooth only blings with red light it doesnt get turn on or off. Problem which was assisted 1. Technical Engineer had come and assisted me with changing the slot as well as the laptop is being formatted thrice as per the conditions of the HP support. The issue still remains unsolved infact the card reader isn't working and it has become very difficult without the USB slot. As per the hp assistance provided nothing is found, I need a replacement because I am suffering from this issue since I have purchased my Laptop. It is a humble request to replace the piece asap as I am a working women i need my laptop on daily basis, it is very inconvenient to me with this situation I need a solution to this asap and want it to be solved in this week to the maximum.