HP India — HP Case no. [protected], Laptop not working from almost 1 month

HP Laptop in warranty not getting repaired since almost 1 month in Bangalore,

The HP Technician Ramesh visited 3 times & told he will repair it soon, changed motherboard then told HDD faulty, & commited that he will replace it in 2 days, but its been more then a week, he has not came back yet & not receiving phone too, & my laptop is down since almost 1 month now,

HP Case no. [protected], the customer care also just tells that they are escalating to higher authorities to get it resolved, but nothing happens.

I had bought HP laptop considering it to be a good brand, but the after sale service is really frustrating.
Was this information helpful?
No (0)
Yes (0)
HP India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HP India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    38%
    Complaints
    4974
    Pending
    0
    Resolved
    1860
    HP India Phone
    +91 80 2612 9000
    +91 12 4234 6992
    HP India Address
    24, Salarpuria Arena, Adugodi, Hosur Road, Bangalore, Karnataka, India - 560030
    View all HP India contact information