[Resolved]  HP India — HP company making fool their customers

Address:	742101
Website:	support.hp.com/in-en

Sir,
I brought a new HP OMEN laptop in month of April, 2016 and there is cliping (help to mount the display with back pannel)manufacturing defect in this laptop and I found that on next month(May).
So I complained to the HP in base of my warranty, after 12 days the engineer came to my home and check the status of my laptop and told me they will replace the display within 15 days.
Again I called to HP customer care after 25 days approx, and they told me that "SORRY SIR, YOUR COMPLAIN WAS AUTO-CLOSED".How wonder!!!
The executive told me to create a new complain and this would not be auto-close again, but still I corporate with them and make a new complain and they told me to wait, they will be in a touch shortly.
After 20 days later I called them again and asked about my complain and they told me that "SORRY SIR, YOUR COMPLAIN WAS AUTO-CLOSED". Is not kind of joking with customers?
Again the HP customer care executive make a new complain(complain number -[protected]-471) in base of my problem, in month of July, 2016.In month of September the engineer comes with a wrong spare part.This time my complain was not auto-closed as soon as.Hurahhhhh!!!
Today is 16th October, 2016 and my problem still running.Is it the support from HP providing to their customer?Shame on that.Is not the company cheating with the customer? I feel that may be I am a victim of HP scam.
My warrant period still remain 5 month and what should I do, if my complain will auto-close after 5 month? Please look into the matter and fix it as soon as possible.