HP India — HP compaq 6720s battery

Address:400067

Have purchased hp 6720s battery recently and its not working properly it direcly goes from 72% to zero sometimes 58% to zero. After full charge the battery only works for 20mins to 25 mins.

Please do the needfull as i have purchased this battery as i was told by your representative that it will work for 21/2 hours. Have attached bill photos.

Bhavesh dattani
Hp 6720 series 6 cell nb battery
P/n: gj655aa#uuf
+2 photos
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HP India customer support has been notified about the posted complaint.
Jul 02, 2017
Sanjay Hathwala's response
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