[Resolved]  HP India — hp cs2082tx

Pblx648664pb, very bad service i had ever seen,
I didn't get b&o beoplay h4 headset that is mentioned on the back to college offer of hp. The payment of rs 3000 i done that day when i purchased the hp pavilion laptop. It has been 5 month but i didn't get any update related to it and also their helpline number is not working properly. I didn't except from hp.
I think hp service is too bad to respond for customers.
The customer care not respond properly till now, he said simply sorry for inconvenience wait for 4 to 5 weeks.
After 4 to 5 weeks same answer repeating.
The last day of deliver was mentioned on that scheme is within 2 month.
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Jan 30, 2020
Complaint marked as Resolved 
HP India customer support has been notified about the posted complaint.
Verified Support
Dec 30, 2019
HP India Customer Care's response
Hello Kumar,

Thanks for getting in touch.

Sorry to hear that and I appreciate you bringing this to my attention.

Kindly email (hpsupport.[protected]@hp.com) your contact number and HP unit's serial number along with the review link.

I'll get the issue fixed asap.

I am an HP employee. If the information hasn’t solved your question, you can continue to post further questions or visit HP technical support website (www.hp.com/in)

Please visit the HP Support Forum www.hp.com/supportforum for further help.

Thank you for your support
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