HP India — hp deskjet 2135

1 Review
Agra, Uttar Pradesh, India
 Shravan19 on Jul 9, 2018
The most stupid team and efforts made by hp
First of all my printer is in warranty but their customer care tells us its out of warranty because they calculate warranty with dealers purchase
Second thing they need stamp on a bill which is ridiculous but i did it
I went to.service center they told me it will take a week to resolve the issue
Third i try to register a case through customer helpline
They told me to clean the cartridge i did it
They told me to allign the cartridge i did it
Then the most stupid request take cartidge to the service center with a print, bill and cartridge
What the hell is this you dont want to.give warranty reject it
Dont harrase customer like this
Its a rs.4000 printer not a very expensive item
What the hell is onsite warranty i am using original cartridge
Dont buy hp its a mistake
Dont even dare to claim warranty

Complaint Status

[Jul 23, 2018] HP India customer support has been notified about the posted complaint.
Updated by Shravan19, Jul 09, 2018
Case number: [protected]
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    HP India - hp deskjet 2135