HP India — Hp desktop (Model -110-511in) serial no : 4ce50304v7

Address:	411060
Website:	www8.hp.com/in/en/home.html

The issue that is being faced is that the computer freezes continually from the last three months. The reason for the same is unknown or random. A number of complaints have been registered already. Details as follows.

Sr. No. Complaint ID Date

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3. [protected][protected]
4. [protected][protected]

All the complaints are regarding the same issue. Each time a complaint was registered, service boy used to appear here and do some experiments with system. He has even changed the motherboard twice but it didn’t help. The problem is still being faced by the user. It’s become a headache to loose all the work that user does on his system when system freezes 4-5 times a day.