HP India — HP Desktop purchase

Address:jabal tariq , goregaon west , mumbai

We have received below mail for our product installation from HP on 26th June but till date no solution. They have sent a mail also yesterday after so many follow up to call an engineer from M/S. SYSNET ( Mr. Nnisar) . He informed us that they are doing only hardware issue and cannot solve the problem. We asked him to come and check the issue but he denied. Sent so many mails to HP but no response. We want refund of our product and compensation for the harresemet we are facing since last 15 days.

From: HP Case [mailto:[protected]@hp.com]
Sent: Saturday, June 26, 2021 5:14 PM
To: [protected]@jabal.in
Subject: HP Case Number: [protected] CRM:[protected]

Dear Mr/Ms Jayesh,

Thank you for contacting HP Support. This email confirms your request for service; the details of your case are below.

Case Number [protected] - Created
Case Status Active
Case Created Date 06/26/2021 11:43:57
Customer Name Jayesh Jayesh
Contact Number (Primary Phone) [protected]
Contact Number (Mobile Phone) [protected]
Primary email address [protected]@jabal.in

Country India
Product Name HP ProOne 600 G5 21.5-in All-in-One Business PC (6AE26AV)
Product Line Commercial Transaction Desktop L10
Product Number 1K4K0PC
Serial Number 8CG0245VRH
Failure Description ind/nbd/ons/windows activation issue

Sincerely,
HP Customer Support
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