[Resolved] HP India — HP G42 Notebook

[Resolved] HP India — HP G42 Notebook

S Shardul Goel from Mumbai, Maharashtra

My laptop's display went dark suddenly and didn't come back after then. I took the laptop to hp world, kharghar and they told me that there is some issue with graphics card. They promised to repair the laptop within 2 days but now its been a week and I'm still waiting for the laptop. I handed over my laptop on 11/12/2016. I want my laptop back soon as my work is suffering in its absence. Was this information helpful? No (0) Yes (0)
Mar 6, 2017 Complaint marked as Resolved HP India customer support has been notified about the posted complaint. Verified Support Feb 01, 2017 HP India Customer Care's response Hi, I am sorry about the inconvenience you are facing. Can you please email your contact number, previous case number (if any) and serial number of the product to hpsupport.[protected]@hp.com so that we can reach out to assist you directly? Thanks. I am an HP employee. If the information hasn’t solved your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit the HP Support Forum ( www.hp.com/supportforum ) for further help. Thank you for your support.
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