Hp India is not able to diagnose and fix windows resting issue since Feb-21 and from last 9 months running experiments as they replaced hard drive twice, motherboard once and Webcam once. Despite all components replacements and laptop was deposited to service center for 15 days - HP is not able to fix issue. This laptop bought in July -20 is unusable since March 21
Hp laptop serial number- CND952407R
There were so many hours wasted on calls with HP customer care and many service request were opened and closed.
As HP is not able to fix issue, I requested for replacement of laptop. Was this information helpful? |
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