HP India — HP Laptop Serial no is CNDO128NRJ

Address:

Mumbai India

My case numbers are WO[protected] // [protected] and Case Number[protected]:
which i am trying to resolve over a month now. My HP Laptop Serial no is CNDO128NRJ
I have put 25 reminder emails to all suport teams in India, .

HP has sold me faulty Laptop in the pandamic and surge in demand.
We are very much hasselled and mental torture and frustration as
I had purchased this Laptop with my small salary to support my girl child
online education during this Pandamic

My daugther is without a laptop and is unable to attend her online school
for the last more than one month.

Dear Sir pls help me replace my faulty laptop with a good quality checked laptop, I humbly request. As more problems have developed as it is idle for so many days.