HP India — Hp laptop spectre v 122 tu non receipt of care pack certificate

Address:

Mumbai City, Maharashtra, 400614

Dear sir / mam,

I poonam singh, had purchased an hp laptop (Model hp spectre 13v 122tu, s/n: cnd63518qk) on 10th nov 2016 thru geonet it mall situated at kharghar navi mumbai. Self paid a premium amount of inr 1.40 lakhs for the same. On advise of the sales person mr harish (Mob no: [protected]) self bought an extended warranty program for the laptop for a sum of inr 23, 404/-

But to my dismay i have still not received any extended warranty confirmation from any of the hp official and its almost close to 2 months now. The extended warranty job was done by iqor global services india pvt limited and contact person who was attending to my calls and had done the invoicing is mr imran saifi (Mob no: [protected]).

Self has made numerous calls to both of them and the only reply they give me is that it will be issued shortly. Iam just thinking if this is the service given to someone who buys the most premium of the product from hp then what would be the level of service for lower cost products from hp?
Pls look into the matter with serious concern as i have invested in a very premium laptop but am not able to avail benifits even after paying thru my nose.

Pls find attached invoice for the extended warranty.

Best regards

Poonam singh
[protected]