HP India — HP laptop terrible support

Address:

HP service centre , ghora chowk , bathinda

I bought hp laptop on 8/9/2020 . On 19 september I found problem with touch pad. So I call HP care on 21/9/2020. They registered my complaint and on 22nd from hp service centre bathinda they sent an engineer to sort out the problem. But from 22 nd September I am keep calling 100 times to hp care as well HP service center bathinda. But I get nothing. I already call to sachin sir the supervisor of HP care . He said I will put your case on priority base and soon you will get the new laptop as called you get your laptop D.O. . But I am bear handed and keep calling HP care and bathinda service centre . Do know how long is hp's priority. Thanks .