[Resolved] HP India — hp laserjet m1005 paper jam problem

Pragya Niwas

from Muzaffarnagar, Uttar Pradesh

Address:

Ghaziabad, Uttar Pradesh, 201017

Sir,
From last 2-3 days my printer can not give print show only paper jam continuously. When i give print command then paper not take out jam in middle position. Then manually remove that and clean all media but again paper jam at that place. I can not resolve that.
Please sent one site engineer for resolve that.

Pawan kumar
Mob num : [protected]

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Sep 24, 2017

Complaint marked as Resolved

HP India customer support has been notified about the posted complaint.

Verified Support

Aug 22, 2017

HP India Customer Care's response Hi Pawan,

Thank you for choosing HP and addressing your concern to us. I sincerely regret the inconvenience caused to you. I have escalated your case and a responsible personnel will contact you on priority basis. Thank you.

I am an HP employee. If the information hasn’t solved your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit the HP Support Forum ( www.hp.com/supportforum ) for further help. Thank you for your support.

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Comments

audkp

from Delhi, Delhi

Please register the complaint create case id,

laptop touch mouse not work and the keypad also not working.

HP India Customer Care's response, Aug 22, 2017

Verified Support

Hi, I am sorry about the inconvenience you are facing. Can you please email your contact number, previous case number (if any) and serial number of the product to [email protected] so that we can reach out to assist you directly? Thanks.

I am an HP employee. If the information hasn’t solved your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit the HP Support Forum ( www.hp.com/supportforum ) for further help. Thank you for your support.

selva6464

from Chennai, Tamil Nadu

I have been purchased hp laptop on 14.08.2016 . now it became charging issues from 10.08.2017 . i was visited hp service center chennai on 12.08.2017 but they said service timing has been closed. after that i cant go by next day so again i went on 15.08.2017 in coimbatore service center they told its an out of warranty. so kindly resolve my issues