HP India — hp notebook not working

Address:

New Delhi, Delhi, 110025

Dear hp customer service center,

My name is robin cyril. On the date of 15th of september 2017, i purchased a hp notebook 15-bw098au from advanced laptop shoppe pvt. Ltd. Nehru place - new delhi. I have installed windows 10 and driver-pack. Within four days it has stopped functioning, every 10 minutes screen goes black and showing video_tdr_failure, apart of this i am not able to install any game (E. G. Call of duty) in it for its compatibility does not support. I have visited to sale point (Mr. Haarish [protected]) and described my problem. But he is also showing the way to customer care, i was told that i can do my photoshop works and games with ease but i am afraid that is not going to happen because graphic card is not sufficient enough, his colleagues vendor are not responding well, i am so disappointed with your services, this makes bad impression on your goodwill, please take immediate action otherwise i am afraid i cannot deal with your company further, i want this to be replaced with another better product (Intel processor).

I have been trying to reach out service center for the all the ways, but i could not reach. ([protected]). Now i am restless and very much disappointed don't know what to do.

Please do the need full

Alternative no. Of mine is -[protected] - robin - email. [protected]@gmail.com