[Resolved] HP India — HP Notebook PC

[Resolved] HP India — HP Notebook PC

S Shaila Radhakrishnan

My PC suddendly got dim while working.It seems like that there is no enough backlight.And when I restart or power on after shutdown also this issue continues.After some time, it behaves like usual in all good.From past 6 months I had been facing this issue.I had asked the HP Support and HP virtual agent.They gave me solutions, but the problem was solved temporarily.When I power off my pc and and then power on the issue continues.My PC has 6 more months waranty and I had been brought it from online shopping app.What can I do for a solution to this problem?How can I register a complaint in HP service for home assistance? Was this information helpful? No (0) Yes (0)
Aug 6, 2021 Complaint marked as Resolved HP India customer support has been notified about the posted complaint.
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HP India Customer Care

Verified Support

Hello Shaila,
Thank you for reaching out to us, I understand that you are facing a display issue. Kindly email the below details to [protected]@hp.com so that we can assist you.
Full Name:
Contact Number:
Alternate Number:
Email address:
Serial Number of the HP unit:
Product Number of the HP unit:
HP Case ID (if any):
Description of the Issue you are facing, so that I can assist you further.
^Dilip