[Resolved] HP India — hp officejet pro 6830

PragnyaN

from Noida, Uttar Pradesh

Address:

560068

I'm using the hp officejet pro 6830 printer since one year. Now the scanner is not working. It was working fine and suddenly stopped working. For that i'm unable to do xerox also. I've tried all the possible option to fix it by reading about the certain problem from hp forum but failed to fix it.

I've also tried to reach your customer care by chat and twitter but no response. Can someone please respond to this query?

I need to fix it as soon as possible because it blocked all my important work. Can you please send someone to my office to fix the scanner problem. Because i'm unable to carry it to the service centre.

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Jan 14, 2018

Complaint marked as Resolved

HP India customer support has been notified about the posted complaint.

Verified Support

Dec 08, 2017

HP India Customer Care's response Hi Pragnya,

My apologies on any inconvenience you may have experienced.
Please e-mail your contact number & the serial number of the unit to hpsupport.[protected]@hp.com for us to assist.

Regards
HP Support Team