HP India — HP Pavilion G4 - servicing

Address:

Bangalore, Karnataka

Registered a complaint [protected] with HP India on 18-Se-2015. Was told estimate would be sent in 24 hours, more likely 2 to 3 as it was a just HDD replacement. Nothing came. Checked 24 hrs (19-Sep) later, was told issue had been escalated to Bangalore in-charge, & he would respond in 2 hrs. Nothing happened. Called him - he knew nothing about the complaint, that he had not checked his mail. Have no idea when estimate would be mailed for me to approve for the work to be done. Net result - have been isolated. In all likelihood nothing will be done till next week.