HP India — Hp pavilion / keyboard malfunctioning

Address:Visakhapatnam, Andhra Pradesh, 530018

I ve purchased hp pavilion laptop is 13252(part i):2010, r41001813 on 06 mar 15 . after 3 months its become slow and today 22 feb 16 its keyboard is malfunctioning upper and lower key is not working and sometime working without command .
the laptop is still in warranty period
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HP India customer support has been notified about the posted complaint.
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Hi Mirza Ravish,

Thank you for choosing HP and addressing your concern to us. I am sincerely regret the inconvenience caused to you.

Please try to connect your laptop with a known good USB keyboard and see if it is still not working. If it is still not working, please use following link to find out the nearest HP service center and get your laptop serviced there.
http://www8.hp.com/in/en/support-drivers/contact-centers/consumer/south.html

Thank you.

I work for HP. If the information hasn't solve your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit HP Support Forum( www.hp.com/supportforum ) for further help. Thank you for your support.

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