[Resolved] HP India — HP Pavilion x360 i13s Laptop

kphyd

from Pune, Maharashtra

Address:	Hyderabad, Andhra Pradesh, 500011
Website:	www8.hp.com/in

Worst performance by hp. I bought this laptop in jan 16 online thru in amazon from a pune dealer, paying 53k has been consistently giving me problems ever since i purchased it 8 months ago. No use of the warrantee they give, since hp customer care people have many reasons to deny u service. I have used many cheaper laptops with better performances earlier. Never ever buy laptops from hp. Very poor built body. Keyboard letters started fading already. Mousepad polish peeled off on its own. Windows 10 frequently gets updated disturbing all days work. Frequent hanging of system.. Sometime even automatically restarts.. Worst worst worst ever performance. I am totally dissatisfied.. Worst of all, when i complained, they asked me to pay 850/- bucks just for someone to come and diagnose the problem... Please never ever purhcase from hp..

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Oct 31, 2016

Complaint marked as Resolved

HP India customer support has been notified about the posted complaint.

Verified Support

Sep 29, 2016

HP India Customer Care's response Hi kphyd,

At the onset, please accept our sincere apology for the inconvenience caused.

Please send us your contact details & previous case number (if any) to hpsupport.[protected]@hp.com so we can reach out to assist you directly.

I am an HP employee. If the information hasn't solve your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit HP Support Forum (www.hp.com/supportforum) for further help. Thank you for your support.