HP India — hp pavillion 360 cd0053 tx (price 74k). stopped working within 2 hours

Address:411057

Hi team,

I bought a hp laptop model no cd0053 tx yesterday but after using it for just an hr or two the screen start to flicker and laptop stopped working, no response on the display instead of switching it on and keeping it charged.

This was an horrible experience of hp as buying such a costly and so called premium product and i am stuck for another week or two. I trusted hp over other brands but now i think that was the worst decision.

My case id: [protected]

I seriously want an immediate response rather than an automated reply or concern.
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I am unable to download any app from the store.
Hi hp team,

I bought laptop on 15 Aug 2018 ( 5 Days back) I'm facing Several problems. Laptop is getting overheating when connected to internet and Battery Backup is only for 2 hours. Also when laptop is getting more heat touch screen is not working.

Note: I didn't installation any Software's till now. This much soon i5 processor 8gen and 8GB Ram is giving this much of problems and overheat.

Give me a solution for this i always hope on HP. Please help to solve my issues facing in my laptop.

I was really sacred because oh heating. Can't work with satisfaction and cool.

Regards,
Vishal.T

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