HP India — hp plz give to customer data backup

My case no is.[protected]
Hi. My name is deepak ahir.
I baught a hp lapto rs-68, 500. But my laptop hard drive is crash. And hp is not give any data back up so i try to back up to local delears but all delears is say. Hard disk is not deceted we open hard drive and give to you your back up but hap say any seal is brake to woranty avoid it's all ok. But i lose my lifes 12 year beacuse my all result, scertifecet, and all. Study document i loss. Now i can't go to collage. I hate it. I can't get engineer digree. Only for one paper seal only paper seal. Palzz 🙏 i request to. You give my back up i got back up i got my studes countinus plzz help me. My no is [protected]