HP India — hp printer 2135 warranty

Address:

Thane, Maharashtra, 400604

Hi, i bioughta hp 2135 printer in may and got it registered and now recently a paper was stuck in printer and while removing it a strip came out on its own which is encoder strip. Engineer visited it and said it is out of warranty, and now they want me to pay 1400 for repairing 4000rs printer. What is my fault as i didnt do anything. Worst is they dont respond. I am now told to bring printer and do follow up with service provider in thane and he says he cant decide on its coverage, extremely useless service and printer. Case id :[protected]