[Resolved] HP India — hp printer 315 not working

teknonet

from Avanoor, Kerala

Address:

Chennai, Tamil Nadu

Case id [protected]
Hp printer 315 call register on 9th october regarding printer problem there is no proper respond from your customer service center chennai and also spoken to hp support mr parthsary mobile no [protected] also spoke to your hp tamilnadu coordinator mr jinju joy [protected] with weeks time also spoken to you customer carer 3 times. As on date on one visited the site nor got call from anyone i am keep on calling almost 15 calls there is no proper respond. So let know what has to be done if you can't provide service let me know where to send printer to get refund of money what is paid.

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Nov 28, 2019

Complaint marked as Resolved

HP India customer support has been notified about the posted complaint.

Verified Support

Oct 28, 2019

HP India Customer Care's response Dear Customer,

Thanks for getting in touch.

Sorry to hear that and I appreciate you bringing this to my attention.

I've escalated this to the team concerned they will connect with you asap.

I am an HP employee. If the information hasn’t solved your question, you can continue to post further questions or visit the HP technical support website (www.hp.com/in)

Please visit HP Support Forum www.hp.com/supportforum for further help.

Thank you for your support

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Comments

patil030

from Satrikh, Uttar Pradesh

Sir,
I purchased hp notebook on Oct 2017 with 2 years extended warranty on payment base.But warranty of my laptop starts on Jun 2016 ends on Jun 2019.HOW IT IS Possible warranty starts before a year of purchase I mailed documents several time my problem is still unresolved...
Case no:[protected]
Contact no: [protected]