[Resolved] HP India — hp printer (neverstop laser 1000w)

sanjayuniverse

from New Delhi, Delhi

Address:

13/35 4th floor hongkong plaza arya samaj road, karol bagh, New Delhi, Delhi, 110005

Couple of weeks back i bought a hp printer from an authorised shop at the time seller gave me assurance of onsite warranty but now the authorized engineer saying me, i have to visit their service centre for replcement a part and also do some formalities over there. My printer is maximum 2 months old i spent almost 14k for this device but now they people really stuck me and i really don't know what to do at this time.

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Dec 9, 2019

Complaint marked as Resolved

HP India customer support has been notified about the posted complaint.

Verified Support

Nov 08, 2019

HP India Customer Care's response Hey,

Thanks for getting in touch.

Sorry to hear that and appreciate you bringing this to my attention.

Kindly email me your primary & alternate contact number with the best reachable time, HP unit serial number and previous HP case numbers if any.
I am an HP employee. If the information hasn’t solved your question, you can continue to post further questions or visit the HP technical support website (www.hp.com/in)
Or
You could also write to us: hpsupport.[protected]@hp.com
Please visit HP Support Forum www.hp.com/supportforum for further help.
Thank you for your support