HP India — hp printer - no support provided. case closed without any response or resolution

Address:

500028

Hi,

This is in reference to the trailing mail, i had called the customer support regarding problem in my hp printer that was purchased in the month of may 2017. I was assured of a visit by the concerned person by the team, however i am extremely surprised and disappointed to see the below mail and the fact that this issue has been closed without any action or visit from the hp representative. As a matter of fact this issue has been closed within few minutes of the matter being reported

Request you to kindly look into this matter and arrange for a visit by your team for resolution of the matter. Please note this matter is not closed

Complaint no. - [protected]
Caseid - bldy1148