Dear Sir,
My Laptop was not functioning as a fault has occurred as the Laptop was not able to shutdown inspite of giving shutdown command. The Laptop was sent on 20th Aug 2016 to Strategic Marketing, Rajpur Dehradun. It was returned by them on 3rd Sep 2016. Rs 3500.00 was charged and No Bill as given. On checking again the same fault was there.Again on 9th Sep 2016 Laptop was sent to agency. They returned back Rs 2800.00 and intimated that the Company is not able to repair it. I am living about 120 Km away from nearest Hp dealer and not able to personally follow day by day.
Kindly help and arrange for repair of my Laptop.
(U.K. THAKUR)
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