[Resolved] HP India — hp scanjet g2410

IEXPECTU

from Chennai, Tamil Nadu

Address:

T Nagar Chennai India, 600091

Hp scanjet G2410 took by Warranty Support India, No.9 Nathamuni Street, T.Nagar, Chennai -17. Till date they have not repaired the product. I asked them to return back the scanner either duly rectified errors of the product or without rectifying errors of the product by phone many times. Till date no response. Thus there has been a deficiency of work on their part. I visited directly at their address, I found there is no board in name and style of "Warranty Support India" please ask them to handover the scanner.

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Jan 30, 2020

Complaint marked as Resolved

HP India customer support has been notified about the posted complaint.

Verified Support

Dec 30, 2019

HP India Customer Care's response Dear Customer,

Thanks for getting in touch.

Sorry to hear that and I appreciate you bringing this to my attention.

Kindly email (hpsupport.[protected]@hp.com) your contact number and HP unit's serial number along with the review link.

I'll get the issue fixed asap.

I am an HP employee. If the information hasn’t solved your question, you can continue to post further questions or visit the HP technical support website (www.hp.com/in)

Please visit HP Support Forum www.hp.com/supportforum for further help.

Thank you for your support