HP India — hp wallet worth rs.3000 offer claim

Address:

411038

I purchased hp wallet worth rs.3000, and i was supposed to receive the same by 3rd of september 2017 as mentioned in the redemption support. It is clearly mentioned in the redemption support that your claim for hp wallet worth rs.3000 is approved but i did not received it yet.
I want my hp wallet worth 3000, as soon as possible.
I am providing the detailed imformation of my purchase of hp wallet.
1) registration detailes
A}sid:[protected]
B}registration date:-2nd augast 2017
C}document reciept date:- 2nd august 2017
D}payment reciept date:- 4th august 2017
2) product detailes
A}product model:- hp notebook 15-be012tu
B}product serial no:-cnd72400vf
C}product part no:-1ac75pa