[Resolved] HP India — I am complaining about a new cartridge

horakeraiah

from Bengaluru, Karnataka

Address:

560060

I have purchased one new cartridge 802 small colour from Vaishali Electronics, SP Road Bangalore on[protected]. There is no ink in this cartridge.This is a very serious matter.The shop keeper told us to complain to you.
The receipt number is 6243 and their phone number is[protected].
Please refund Rs751.25.
Regards,
C.Horakeraiah
[protected]

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Jul 19, 2016

Complaint marked as Resolved

HP India customer support has been notified about the posted complaint.

Verified Support

Jun 15, 2016

HP India Customer Care's response Hi Horakeraiah, Thank you for choosing HP and addressing your concern to us. I am sincerely regret the inconvenience caused to you. I have escalated your case and responsible personnel will contact you on priority basis. Thanks! I am an HP employee. If the information hasn’t solve your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit HP Support Forum（ www.hp.com/supportforum ） for further help. Thank you for your support.