[Resolved] HP India — I am complaining about bcs laptop shop who cheated me and not giving technical supporting

R rohru bhardwaj

Address:

Khalini shimla pin 171214

I purchased laptop from bcs laptop store of rs 75000/-.
1).Other customer got keyboard, cleansing kit, mouse and headphone with it but he didn't gave me any one thing among these.
2) He sold me in 75000/- but its cost is 73000/-
3) -
Battery backup is not so good as he told me. He misguided me.
4)
He is not giving me technical support. My pen is not writing properly in laptop but he is not answering my call
5) I did not get the bill. Iam calling again and again for getting the bill and for the support but he is not answering my calls

I am forced to file FIR and go in consumer court against all these things and getting harassed by hp support centre and against the cheating.
Sr no. 5CG0477QMQ

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Aug 8, 2021

Complaint marked as Resolved

HP India customer support has been notified about the posted complaint.

Verified Support

Apr 12, 2021

HP India Customer Care's response Hello Rohru,
Thank you for reaching out to us and I regret to hear that you had a sore experience with the Product and service.
Not to worry, I will certainly assist you.
Kindly email the below details to [protected]@hp.com so that we can assist you.
Full Name:
Contact Number:
Alternate Number:
Email address:
Serial Number of the HP unit:
Product Number of the HP unit:
HP Case ID (if any):
Description of the Issue you are facing, so that I can assist you further.
^Dilip