HP India — I have Complaint regarding laptop replacement delay after DOA approval

Address:1-226 Ponniyamman kovil street, Kodumampalli village and post, Tirupathur taluk and dist

Actually i have buyed laptop on September 14, at the time of opening i have faced a problem in display where keyboard impression and then i have raised complaint regarding this and laptop declared as DOA. Then i have hand overed the laptop to reseller on September last week. I have facing the problem that still now replacement is not received to me It has been 3 months completed. I have been trying to contact hp but there is no proper response from hp and reseller
The reseller keep on making delay day by day.
This monday i have received mail regarding replacement that Thursday will definitely laptop will receive but that is wrong information given by area saled manager
They are saying laptop is received but wrong with specifications this is childish reason
Complaint ID DOA -[protected]
Hp pavilion 15-s 2024au
I request you to take action on hp reseller and make me replacement as soon as possible

Please do something that can help me to get laptop

Reseller details
Acal computer- Tirupathur
Name :Sundar

My details
A.Chandru
Phone:[protected]
Mail id: [protected]@gmail.com
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