HP India — Issues in Battery replacement

I have purchased a new battery on date .26/01/2021 for my HP-ac123tx laptop as I was facing issues with my old laptop battery. I started facing problem with the new battery with in 2 months from the date of purchase but due to COVID-19 conditions and lockdown imposed in our area by government of Maharashtra, I was unable to claim the battery replacement as the dealer shop from where I purchased the battery and service center was closed. Lately the shops started opening in the month of June 2021 then i approached the delar and I got my battery replaced but the dealer took almost 1 month for the same. Later the replaced battery worked good for 15 to 20 days and my problem was temporarily solved but I started facing the same issue again after 15-20 days of replacement, but again due to increase in covid-19 cases the dealer shop and service centres went closed, on opening of shops and service centres after 2 to 3 months i approached the dealer and he promised me for the replacement of battery, I kept visiting the dealer he was not giving good response later one day he said the battery lock is broken and the service centres refused to replace your battery but the fact was that I received a old repaired battery on my first replacement (it was clear from the evidence that the date of replacement was hand written below the serial number sticker of the battery and even the replaced battery was not pack piece the guy from the service center removed the sticker to see the old replacement date, in case if the battery was new on 1st replacement then how come the authorised service center wrote by hand the replacement date of battery below sticker ) as it was the old battery the lock of the battery was already broken in past before handing over me the replaced battery and was sticked with a instant adhesive the adhesive marks are left on the battery below broken lock, it is very disappointing for valued customer as the dealer and service providers are fooling customers by delivering such repaired products just to gain little more profit in the name of replacement this type of services creates fear among the customers and as the customer trust the brand and spend lot of money on their product but the brand fails to provide proper service and end up fooling the customer and provide with old repaired products in name of replacement. The issue is still not resolved and the service centres refused to replace the battery.
#Disappointed with HP services