[Resolved] HP India — laptop battery issue.

PN Jha

from Noida, Uttar Pradesh

Address:

110021

Recently, i went to hp world to get the battery of my laptop replaced and gave rs. 500 after checking the availability of the battery as extra and they made me go to the store twice next day only to refuse that the battery wasn't available.in the end they refused to return the advanced money and i had to buy a hp product worth rs. 900 because they couldn't "refund the advance".

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Mar 18, 2019

Complaint marked as Resolved

HP India customer support has been notified about the posted complaint.

Verified Support

Feb 15, 2019

HP India Customer Care's response Hello Customer,

I am sorry about the inconvenience you're facing. Can you please send your contact details & invoice copy of the service center along with the review link as reference to the following email ID so that we can reach out to assist you directly.

Support E-mail: hpsupport.[protected]@hp.com

Regards,
SP
HP Social Media Support