HP India — laptop dead within 50 days of purchase. no resolution yet

Address:

411057

Hello sir/mam,

I want to lodge a complaint against hp laptops, who are incapable of providing me parts. They are also not ready to replace the device.

Info:
Hp case no - [protected]
Product description: hp pavilion - 14-al176tx
Product number: 2fk85pa
Serial number: 5cd7230yyf

Case description:
I purchased a laptop on 20/07/2017, and the device got dead on 09/09/201u. I filled a complaint to hp on 10/09/2017 (Attached proof) and an engineer visited on 11/09/2017, where he inspected the faulty motherboard and advised same to be replaced. And the hp is fooling around me just by giving dates of parts delivery, as per last email it was supposed to be delivered by 25/09/2017 and again they calles and said parts has been ordered and will be delivered by 30/09/2017. I am completly frustrated of the continuous followups via email, phones and escalating on social media.

Now i understood that are incapable of providing a good product and good service. I just want my money back (Rs. 56690). I dont need the hp product anymore. Please help me with same.