HP India — Laptop defects

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201308
Website:	www.hp.com

Hp notebook model no -15ac101tu it has genuiene version win10, purchase date 14feb 2016 warrenty period 2 years.it corrupts many times in month of aug, sept, oct, when i go to service center they say that nothing in my hand buy recovery dvd from hp call service cost Rs. 559.65, when dvd is arrived me on 27 oct 2016.it show error after installation, hp call service say dvd will corrupt please go to service center take token & replace order for dvd.three camplaint case id 1-[protected] on 5 sept16, case id2-[protected], case id3-[protected].when i go to service center they say i will not help u because nothing in my hand & hp call service tell go to service center.