HP India — laptop du2071tu | |||
Laptop purchased yesterday 31.08.020 at 2.20 pm not working from the time it is purchased and now after the sales the showroom is not taking any action and requesting me to run behind all the hp service center for repair. The brand new laptop not even used for 1 minute when it is not working it is the duty of the company to replace with new laptop since they have sold damaged/secondhand used refurbished laptop as new. Invoice no. Anr[protected] dated 31.8.2020 generated at 2.21 pm. Amount paid rs.37499/-. Request hp india to take immediate action and provide me with new laptop in lieu of this damaged laptop sold to me. Invoice copy attached for your perusal. Was this information helpful? | |||
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HP India customer support has been notified about the posted complaint. | |||
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I have come to conclusion that HP laptops are poor quality. Needless to say they are made in China. Mine battery failed within 2 months and now dead pixels have developed on the screen. I am in discussion with HP on dead pixel related issue but so far it does not feel like they will solve it to my satisfaction. Dead pixel is many a times excluded from warranty coverage. This is my first and last HP laptop.
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